Isn’t it insane how we’re still relying on an old, tired communication method like email, even when it repeatedly proves to be inefficient, disorganized, and downright frustrating? Let’s face it, we’ve all been there – buried under an avalanche of emails at the end of every month. From deal status updates to financial data requests to last-minute hustles for signatures, it’s the same dreaded mess month after month. It’s like a Groundhog Day sequel we never signed up for. Sound familiar?
Perhaps too familiar.
The Invisible Enemy in Your Inbox
Email’s inherent problem is its lack of visibility which leaves vendors and borrowers wondering if their messages vanished into the digital abyss. When you’re dealing with critical updates and complex transactions, visibility isn’t just about convenience – it’s the cornerstone of good customer service, strong vendor relationships, and efficient operations. However, with email, tracking tasks and statuses can be overwhelming. This lack of transparency can lead to missed deadlines, delayed responses, and strained relationships.
How many times have you asked yourself, “Why the heck hasn’t anyone replied yet?”
The Back-and-Forth Bottleneck
Did you know the average employee spends an astonishing 4.1 hours a day reading, writing, and managing emails? And that’s not the end of it – the average email response time is over 12 hours! Vendors and lenders are often left in the dark, waiting for information to be emailed to them. This constant back-and-forth emailing is a drain on resources, both in terms of time and effort.
4 hours a day on emails? What could you do with an extra 4 hours in your workday?
Workflow Woes
Another downside to email is the lack of a structured workflow. Without automated processes, every new email requires individual attention and a unique approach. This inevitably slows down operations and adds to the complexity of managing tasks and team coordination. According to a Salesforce report, “when customers feel understood and cared for, they’re more likely to buy. Automated workflows enable sales teams to reduce time-consuming administrative tasks and eliminate tedious data entry in order to close deals faster.”
Isn’t there a better way to focus more on customers and less on mundane administrative tasks?
Inbox Chaos
Amidst the labyrinth of email threads, attachments often get misplaced, and vital customer and transaction information is lost in the chaos. Making matters worse, weeding out trustworthy emails from fraudulent ones is no easy task these days. In the case of B2B transactions, where important financial data often changes hands, ensuring the security of customer’s financial information is crucial. According to the Identity Theft Resource Center (ITRC), the number of cyber security victims reached 422.1 million in 2022, an increase of 41.5% from 2021.
How often have you found yourself scrolling through a sea of email chains in search of that elusive attachment?
Say goodbye to email insanity. Say hello to aurôra.
No more Groundhog Day of emails. No more inbox chaos. It’s time to redefine the way you do business with aurôra. More than a simple upgrade, aurôra represents a transformative shift in your equipment finance operations. Why tread the same old path when a new one, paved with efficiency, streamlined communication, and stronger business relationships, is just a click away?
*Additional statistics sourced from mailbutler.io
