About northteq
We are a salesforce technology company that specializes in building exceptional vendor and borrower experiences that help equipment finance lenders build strong revenue streams. Over 175 companies have relied on our expertise to guide their technology journey.
Our flagship solution, Aurora, is a fully automated loan and lease origination system (LOS) and vendor/customer portal. Aurora enables lenders and their partners to automate the origination process from application intake to initial funding approval in just 3 minutes.
We also build solutions with some of today’s most innovative fintech companies. We work together to develop ready-to-hit-the-ground-running, out-of-the-box Salesforce apps that help equipment finance lenders drive sales and scale their business.
Based in Minneapolis, Minnesota, we offer fully remote and hybrid career options; so, when you work for Northteq, you can work from anywhere!
The Solution Architect Senior position is a senior-level role. You will lead the software requirements and definition of leasing and lending solutions for Northteq clients. SA’s are assigned multiple projects at a time. You will be assigned to lead project teams of various sizes. Within the first 3 months of employment, you will be required to learn Northteq’s products and lead implementations without assistance from others. This role is expected to be an expert in the following:
- Salesforce
- Business Analysis/Consulting
- Salesforce configuration and design
- Northteq’s products and processes
ESSENTIAL JOB FUNCTIONS
- Software requirements gathering, software solutioning and acceptance criteria definition. This includes leading meetings and workshops with clients.
- Software requirements, software solution documentation, acceptance criteria and user guide documentation.
- Identify business process improvements including re-engineering processes to deliver greater effectiveness and efficiency.
- Assess and project the impact of system changes on users and internal/external stakeholders.
- Configure Salesforce and Northteq’s products.
- Test software solutions.
- Troubleshoot software issues and implement resolutions.
- Work with others to drive complex issues to closure.
- Liase and work with other internal groups such as engineering, product and support.
- Train clients on software solutions.
- Guide clients in implementation best practices and manage client expectations towards project goals and objectives.
- Size work effort, identify task dependencies and create project schedules.
- Train, mentor, guide and review the work of less experienced SA’s.
- Contribute to the improvement of professional services process, methodology and templates.
- Achieve billable targets.
Employee is held accountable for all duties of this job and other duties as assigned.
EXPERIENCE & EDUCATION
- Bachelor’s degree in business, computer science, or system engineering.
Education and certifications can be earned in role.
JOB REQUIREMENTS
- Must be authorized to work in the United States.
- Must understand the full software development life cycle.
- Must display all of Northteq’s core values.
- Excellent verbal and written communication skills.
- Strong analytical, problem-solving and time management skills.
- Ability to meet deadlines and communicate status appropriately and timely.
- Ability to persuade and influence others on project and software options and approaches.
- Ability to communicate effectively with technical and non-technical audiences of various levels at the client (executive, management, individual contributors).
- Excellent customer service skills that build high levels of customer satisfaction.
- Excellent analytical and decision-making skills.
- Must have 5+ years’ experience in three of the following areas:
- Equipment finance, leasing or general commercial lending experience.
- Business analyst or consulting experience.
- Salesforce experience.
- Software implementation experience.
- Experience working for a vendor implementing packaged applications for clients is preferred but not required.
WORKING CONDITIONS
- This position is remote.
- If the employee is located in the Twin Cities Metro area of MN, office space can be provided in our WeWork office.
- There may be occasional in person meetings.
- Travel is minimal but can increase based on client needs.
- The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description in no way states or implies that these are the only duties to be performed by this Employee. He or she will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
