In this three-part series, Deborah Reuben (TomorrowZone) and Kristian Dolan (Northteq) collaborate to discuss how to de-risk your technology roadmap, challenges and ways to overcome accidental architectures, and crucial considerations for digital customer experience in a rapidly changing world.

Part I

© 2020. This article originally appeared in the Nov/Dec issue of NEFA Newsline Vol. 12 No 6. All rights reserved.

Part II

© 2021. This article originally appeared in the Jan/Feb issue of NEFA Newsline Vol. 13 No 1. All rights reserved.

Part III

© 2021. This article originally appeared in the March/April issue of NEFA Newsline Vol. 13 No 2. All rights reserved.